FIRST. - ORGANISING COMPANY, TIME FRAME, TERRITORIAL SCOPE AND PARTICIPANTS
The business organisation OUIGO ESPAÑA, S.A.U. (hereinafter, “OUIGO”), with registered office at Calle Alfonso XII n° 62, 28014-Madrid and Tax ID No. A-88269972 will hold a nationwide promotion in the form of a “draw” called “FEVER COUPONS FOR MUSIC EXPERIENCES” (hereinafter, the “Promotion”) within the promotional period specified below, open to all individuals of legal age residing in Spain, and accessible via the the discount of the “Verano Joven 2025” Programme of the Ministry of Transport and Sustainable Mobility (Ministerio de Transportes y Movilidad Sostenible hereinafter “MTMS”) between July 1 and September 30, 2025 and who meet all the other conditions set out in these terms and conditions, through the official OUIGO channels..
The Promotion will run from 12:00:00 on July 3, 2025, until 23:59:59 on September 30, 2025, under the conditions detailed below.
Should it be necessary to modify, extend or repeat the Draw for reasons beyond OUIGO's control, participants will be notified by email. Participation in the Draw is absolutely free of charge.
SECOND.- PURPOSE
The purpose of this Promotion is to raise awareness and increase the visibility of OUIGO. To achieve this purpose, OUIGO will draw a total of one hundred (100) coupons for Musical Experiences sold by Fever Spain.
THIRD. – LEGITIMACY TO PARTICIPATE
The Draw is open to all individuals (hereinafter referred to as the 'Participant' or the 'Participants') who are holders of an MTMS "Verano Joven 2025" Discount Registration Code and who have purchased tickets on OUIGO between July 1 and September 30, 2025, inclusive, upon making use of the said Code. If any participant in the Survey does not intend to enter the Promotion, they must notify OUIGO before the Draw date.
OUIGO employees and those of companies involved in conducting the Draw, as well as their respective second-degree relatives, minors under the age of 18, those over 30 years of age and anyone who does not have legal residence in Spain.
If any individuals excluded from participation are selected as winners, they will forfeit their right to receive the prize, which will be awarded to the following eligible individual who meets the valid participation conditions and has been designated as a substitute.
FOURTH. – PARTICIPATION MECHANISM
To participate in this Draw, in addition to meeting the above requirements, it is necessary to comply with the following:
The Draw will be announced via Ouigo's official channels (social media, website, app, and newsletter) on July 3, 2025, at which point all participation steps and prizes will be revealed.
Users wishing to participate must access the page that Ouigo enables (https://cloud.news.ouigo.com/sorteo-experiencias-musicales) and must provide OUIGO with the required personal data (full name, email address linked to the reservation to which participants have applied the Verano Joven discount, and any other required information) before October 1, 2025. This data will enable us to verify that the participant has used their Registration Code to receive the Verano Joven 2025 discount when purchasing a ticket on the OUIGO website or through the OUIGO app.
FIFTH. – SELECTION OF WINNERS. DRAW. NOTIFICATION OF WINNER AND DELIVERY OF THE PRIZE
The prize Draw will be carried out by anonymising the data of all participants who have met the above requirements and choosing one hundred (100) at random from among them in the presence of a NOTARY. The Draw will take place no later than thirty (30) calendar days after the end of the period for participating in the Draw. OUIGO reserves the right to change the date at its discretion, provided that there is a justified reason. Each Winner will be contacted via the email address provided when registering on the website set up by OUIGO and will receive one (1) coupon to be used at Fever Spain Music Experiences (https://feverup.com/es) (the “Prize”).
No more than one entry per person and no more than one (1) coupon per email address will be accepted.
The participation will be considered valid only if the Participant has fully complied with all the requirements set out in these rules.
At the end of the Draw participation period, and once the one hundred (100) participants have been selected, OUIGO will contact the one hundred (100) selected Participants as of October 1, 2025, via the email address indicated when registering on the page set up by OUIGO to participate in the Draw, and each will be considered as a Winner. If any of the winners do not comply with the terms of these rules or decline the prize, the same will apply to the substitutes, and the prize may be declared void. By participating in the Draw, participants authorise OUIGO to contact them via email if they are selected as winners.
SIXTH. – PRIZE
Each of the one hundred (100) winners of the Draw will receive the following prize:
● One (1) one hundred (100) € (EUR) coupon to purchase Music Experiences at Fever, until September 30, 2026, in the territory managed by Fever Spain (hereinafter, the “Prizes”).
The Prizes are personal and non-transferable, and may not be exchanged, altered, compensated, or transferred in whole or in part for cash or any other good or service.
Likewise, the sales promotion, distribution, transmission or resale of the Prizes, either directly or indirectly, by any means or channel, is expressly prohibited.
Notwithstanding the provisions set out below regarding the cancellation of the Draw, in the event of force majeure or circumstances beyond its control, OUIGO may replace the aforementioned prizes with others of equal or greater value/characteristics for justified reasons. Under no circumstances shall the prize be exchanged for its cash equivalent or another prize. The marketing and/or sale of the prize, whether direct or indirect, by any means is prohibited.
The terms of the coupons are available to anyone who wishes to consult them at https://www.ouigo.com/es/bases-legales-sorteo-cupones-fever.
SEVENTH. – FRAUD
In the event that OUIGO or any company professionally linked to this Promotion detects any anomaly or suspects that a Participant is preventing the normal development of the Draw, illegally altering their registration or participation by any technical or computerised means, or falsifying their involvement by any means, they may unilaterally remove said Participant's registration. It is also important to note that OUIGO has implemented the necessary technological safeguards to detect any potentially fraudulent, anomalous, or malicious actions intended to alter participationin the Draw with the sole purpose of obtaining the Prize illegally. As a result, OUIGO reserves the right to remove from the register any Participant who exhibits or is suspected of inappropriate behaviour as outlined above.
EIGHTH. – CLAIMS
The claim period for the Draw concludes one (1) month after the date on which the Draw takes place.
NINTH. – ACCEPTANCE OF TERMS AND CONDITIONS
Participants, prior to entering the Draw, must read and accept the terms and conditions of the Draw (available at https://www.ouigo.com/es/bases-legales-sorteo-cupones-fever) and OUIGO's discretion as to the resolution of any issues resulting from the Draw.
TENTH. – DATA PROCESSING
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council, dated 27 April 2016, on the protection of natural persons regarding the processing of personal data and the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation), as well as Organic Law 3/2018, dated 5 December, on Data Protection and Guarantee of Digital Rights (Organic Law on Personal Data Protection and Guarantee of Digital Rights), OUIGO ESPAÑA, S.A.U. informs participants that their personal data will be processed for the management and development of the Draw and, where applicable, for verifying compliance with the rules, selecting winners, and delivering prizes in the event that they are selected as winners.
Participants declare and guarantee that all personal data provided to OUIGO is true, accurate, current, and corresponds to their identity.
The processing of data is legitimised based on the promotional relationship established with OUIGO and is carried out by the latter to manage registration and participation in the Draw, as well as to deliver the prize in the event of a win. The collection of personal data is necessary for the purposes indicated above; therefore, any objection made at the participant's request would render it impossible to participate in the Draw, as processing their data is a necessary requirement.
At any time, participants may exercise their rights to access, rectification, erasure, objection, portability, and restriction of processing, as set out in the GDPR (EU) 216/679 and Organic Law on Personal Data Protection and Guarantee of Digital Rights, by sending their request via email to datos@ouigo.es with the subject line “Data Protection” or by writing to the above address of OUIGO ESPAÑA, S.A.U., for the attention of datos@ouigo.es.
The winners' data will be retained for the necessary duration of the validation process and the delivery of the prizes, as well as to comply with the limitation period for legal obligations related to taxation, where applicable.
OUIGO will implement the necessary technical and organisational measures to ensure the security and confidentiality of participants' personal data, safeguarding it against unauthorised or unlawful processing, as well as against accidental loss, destruction or damage, in accordance with Article 32 of the GDPR.
Once these purposes have been fulfilled, the data will be kept exclusively for the period of time necessary to allow the organiser to exercise its right of defence in the event that it claims or is claimed for any liability arising from your participation in the Draw. This timeframe will be equivalent to the limitation period for any actions and obligations arising from the relationship between you, as the participant, and the organiser. If there is a disagreement, a complaint may be filed with the Spanish Data Protection Agency.
ELEVENTH. – LIABILITY
OUIGO shall not be held liable for delays, losses, or damages resulting from causes beyond its control. The organising company shall also not be liable for cases of force majeure, or for causes beyond its control that may prevent the Winner from fully or partially enjoying their Prize. OUIGO shall be held harmless from any liability resulting from circumstances beyond its control or beyond OUIGO's control, as well as from any liability for damages that may ensue during the enjoyment of the Prize.
OUIGO excludes any liability for damages of any kind that may arise from the temporary unavailability or disruption of the operation of the social media platform through which the Draw is conducted, telephone networks, or any frustration users may experience in their utilisation.
OUIGO shall not be liable for any malfunctions of the electronic communication networks that hinder the proper conduct of the Draw for reasons beyond OUIGO's control, mainly due to external acts of bad faith.
Nor shall OUIGO be responsible for transmission issues or data loss that cannot be attributed to OUIGO.
TWELFTH. – TAXATION
The prizes of the Draw will be subject to Law 35/2006 dated 28 November, which approves the Income Tax for Individuals and partially modifies the laws on Corporate Income Tax, Income Tax for Non-Residents, and Wealth Tax; Royal Decree No. 2004/2009, which amends its regulations; Royal Decree No. 1003/2014, dated 5 December, and tax updates introduced by Royal Decree 633/2015, dated 10 July; the First and Third Transitory Provisions of Law 13/2011, dated 27 May, on the Regulation of Gambling; the first additional provision of Law 25/2009, dated 22 December 2009, which amends various laws to adapt them to the Law on free access to service activities and their exercise, and Article 48, section 6 and section 7, number 12 of Law 13/2011, dated 27 May 2011, on the Regulation of Gambling; Order EHA/388/2010 dated 19 February, which approves the tax on bets and random combinations, determines the self-assessment, the place and form of presentation, and establishes the conditions and procedure for its telematic presentation, along with other corresponding provisions issued in its development. Consequently, where applicable, the commercial organisation OUIGO shall be responsible for the payment or withholding of the Personal Income Tax (hereinafter referred to as PIT).
In accordance with the regulations as mentioned earlier, participants in this Draw are informed that prizes awarded for participation in games, competitions, raffles, or random combinations related to the sale or Draw of goods or services are subject to withholding or advance payment of Personal Income Tax, provided that the value of the prize exceeds 300 euros. To this effect, it is hereby stated that the market value for prizes in kind is equal to its acquisition value, increased by twenty per cent (20%), as established in article 105.1 of the aforementioned Royal Decree 439/2007, dated 30 March, which approves the Personal Income Tax (PIT) Regulations.
OUIGO shall be responsible for the amount corresponding to the withholding or advance payment of Personal Income Tax (PIT) relating to the value of the prize. However, it is the winner's responsibility to include both the value of the prize and the withheld or advance payment amount not charged in their annual Personal Income Tax (PIT) return. OUIGO warns the winner that, depending on their income level, including the value of the prize and the withheld or advance payment amount in their tax return, could result in an increase in the amount they are required to pay for personal income tax. OUIGO shall, under no circumstances, be liable for any incorrect tax return submitted by the prize winner.
THIRTEENTH. – APPLICABLE LAW
These rules for participation are governed by Spanish law. Any litigation, discrepancy, issue, or claim arising from the execution or interpretation of these rules shall be resolved by the courts and tribunals of the winner's registered address, to which the parties submit themselves, waiving any other jurisdiction to which they may be entitled.
FOURTEENTH. – CUSTODY OF TERMS AND CONDITIONS
The terms and conditions of this Draw are deposited and notarised before the Honourable Notary Body of Madrid, Mr Jose María García Pedraza, with office at C/ Orense 11-3ªPlanta 28020 Madrid and published in the Electronic Archive of Competition Terms and Conditions (Archivo Electrónico de bases de Concursos "ABACO"), a service of general interest offered by the General Council of Notaries and published at https://www.notariado.org/portal/sorteos and will be available to any individual wishing to consult them at https://www.ouigo.com/es/bases-legales-sorteo-cupones-fever.